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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ED ADAMSON

ED ADAMSON

September 11, 2026

5  out of  5
rating by ED ADAMSON
"Cindy was recommended by a friend and she was great to work with I was able to get my homeowners for half of what I was paying and our auto insurance for half and did so in a very timely manner with no problems. Wish I had changed sooner."
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James Kennedy

September 9, 2026

5  out of  5
rating by James Kennedy
"Got an amazing deal on my insurance and didn’t deal with any unpleasantness though I had a complicated situation. This team is extremely professional!"
We responded:
"Thank you, James, so much for your review. We are excited we could find you an amazing deal and make a complicated situation as smooth and pleasant as possible. We appreciate your trust and support!"
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Kendra Palvin

September 9, 2026

5  out of  5
rating by Kendra Palvin
"Trey and his team are wonderful! Jessica specifically was so patient and helpful, this was a great experience compared to other places I have had issues with in the past!"
We responded:
"Thank you, Kendra, for taking the time to leave us this great review. It means a lot to us that your experience has been such a good one. Looking forward to helping you in the future whenever you have a need. "
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leandro jerez

September 9, 2026

5  out of  5
rating by leandro jerez
"Jacob is more than just a good neighbor; he's truly there when you need him! I genuinely appreciate his professionalism, excellence, and all the help he's provided. I highly recommend this company to everyone — their service is simply amazing."
We responded:
"Hi, Leandro! We truly appreciate your kind words and are so glad we have been able to provide you with the professionalism, excellence, and personal service you deserve. Thank you for recommending us!"
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Katelynn McClure

September 9, 2026

1  out of  5
rating by Katelynn McClure
"Was quoted $199 for 3 vehicles. Have had no accidents, credit is great. They charged me $500 in July and $300 in August. Called several times with no answers. Used the chat, no help. Sent an email to cancel and got a phone call. Asked to cancel and be refunded and was told I'd get a call back. Finally got a refund check issued for $226. Not sure how they can validate not refunding more since they didn't follow their quote and I cancelled as soon as I noticed the charges in August. Shady practices and highly disappointed."
We responded:
"Between our phone call reports including email and texting history were given no communication and would have been glad to help explain the accurate numbers had we be given the opportunity to do so. If someone chooses to do business entirely online or apart from my office, we are left out of the function of a local agency which has always been why our customers value us. "
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Yanitza Monteon

August 22, 2026

5  out of  5
rating by Yanitza Monteon
"God bless you, Jacob!

I truly appreciate your excellent, professional, and courteous service, along with the time you took to assist me during each call.

I gladly recommend your services and your company to my friends and colleagues."
We responded:
"Thank you, Yanitza! We are pleased that you are happy with your experience, and your referrals are much appreciated! We are happy to help any time you need us."
Profile photo of Christine Miller

Christine Miller

August 20, 2026

5  out of  5
rating by Christine Miller
"Been using this office for my insurance needs since 2021. They have been super helpful in answering any questions I have and making changes to my policy as needed. Really nice office staff and even though I moved to East Tennessee they are still the agent I use. They might not be the cheapest insurance but they explain the cost and its benefits."
We responded:
"Thank you so much, Christine, for your continued loyalty and kind words. We are grateful for the opportunity to take of you and are always happy to help!"
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Carson DeVorss

August 20, 2026

5  out of  5
rating by Carson DeVorss
"Fantastic all around experience! My wife and I moved from California, we called Trey with little knowledge of what we needed to get insurance here, he took care of everything for us, explaining every penny we’re spending, at a great cost. I followed up with Cindy to add another vehicle recently, she helped explain the cost difference for different coverage rates, very quick to respond, and took care of everything perfectly to get me covered as soon as I needed it. 10/5!"
We responded:
"Thank you, Carson! We're so glad you and your wife had such a great experience moving from California and getting settled with your insurance. It was a pleasure helping you, and we truly appreciate you trusting our team. Welcome to Tennessee! We are always here when you need us."
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myah sutton

August 10, 2026

5  out of  5
rating by myah sutton
"Brady was amazing! He helped me through everything that I needed to know. He explained a lot of things that I have never heard of or unsure with. He is the reason I will never leave state-farm! Thank you Brady!"
We responded:
"Thank you for the great review! We are so glad Brady could help explain your insurance options and make everything easier to understand. We appreciate your business!"
Profile photo of Chris Joyner

Chris Joyner

July 22, 2026

5  out of  5
rating by Chris Joyner
"Been with State Farm for a while now and have had a great experience,Cindy with the Murfreesboro tn office is great!"
We responded:
"Chris, thank you so much for your 5-star review! We are so glad you had a great experience with our office, and we really appreciate your support. We look forward to helping you in the future when you need us!"
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Monica Camargo

July 14, 2026

5  out of  5
rating by Monica Camargo
"Compre una póliza para mi nuevo carro, totalmente satisfecha es gente muy amable y profesional, mil gracias"
We responded:
"Gracias Monica por dejarnos este reseña. Nos importa que recibiste los coberturas que neceitabas. Era un placer ayudarte. "
Profile photo of Sara Edmonds

Sara Edmonds

July 10, 2026

5  out of  5
rating by Sara Edmonds
"Have had my renter's insurance through State Farm for years. Recently moved from Alabama to Tennessee and Tracie Bennet has been incredibly helpful with starting a new policy for me. She has been very kind in answering all of my questions, was easy to talk with, and quick to respond/make changes. She's great! I fully believe the trey Helton team has your best interest at heart!"
We responded:
"Thank you for the wonderful review! It means so much to our team to know that you had a good experience. Your support is greatly appreciated. We look forward to being here whenever you need us."
Profile photo of Blair Morris

Blair Morris

May 8, 2026

5  out of  5
rating by Blair Morris
"We have been with Trey Helton for years now and have had the best service. They are always available and provide our every need! They are great to work with. I highly recommend their team!"
Profile photo of Bilal Gillani

Bilal Gillani

May 4, 2026

5  out of  5
rating by Bilal Gillani
"As always great experience with Cindy! Highly responsive and knowledgeable."
We responded:
"Thank you for the great review, Bilal! We are grateful for the opportunity to work with you. We are always here if you need anything."
Profile photo of Jessica Haley

Jessica Haley

April 1, 2026

5  out of  5
rating by Jessica Haley
"I have had policies with this office for several years! They are the very best in making sure I have the coverages needed and quickly respond when I have questions!"
We responded:
"Thank you so much for your 5-star review. We truly appreciate you taking the time to share your experience with our office. It means a lot to us to know we have met your expectations. Thanks again for your trust and support!"
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bashish89

March 6, 2026

5  out of  5
rating by bashish89
"I have been with Trey and his associates since we relocated to the area 9 years ago. They have been friendly, professional, courteous, and most importantly they communicate with me any changes and new options for me to consider. They always make time for any questions I have and have worked with me to resolve any issues. Just a fantastic team all the way around."
We responded:
"bashish89, thank you for your wonderful review of State Farm Agent Trey Helton’s Team!"
Profile photo of Keri Kletecka

Keri Kletecka

February 27, 2026

5  out of  5
rating by Keri Kletecka
"Cindy Maguire is an absolutely phenomenal at her job! She’s efficient, knowledgeable, helpful (we had hard time finding someone to work with a 1973 boat) & patient! We tried over 10 different other insurance companies. If you’re looking for someone trustworthy and reliable for boat insurance , this is the person to call!"
We responded:
"Keri, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Tony Torres

February 10, 2026

5  out of  5
rating by Tony Torres
"Cindy Maguire is very knowledgeable. Would recommend to anyone looking for insurance."
We responded:
"We are grateful for your 5-star review, Tony! Thanks for taking a moment to share your positive rating of State Farm Agent Trey Helton’s Team here in Murfreesboro . "
Profile photo of Sara Gerregano

Sara Gerregano

February 5, 2026

5  out of  5
rating by Sara Gerregano
"Brady and the team are super helpful, quick to respond, and make you feel like family. I had a claim last year and Brady made everything so easy and put my mind at ease while taking care of all the details."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Roy Lee Maguire

Roy Lee Maguire

January 26, 2026

5  out of  5
rating by Roy Lee Maguire
"Super helpful staff who are knowledgeable and eager to help find the best solutions for their customers!"
We responded:
"Thank you, Roy Lee, for your 5-star review. It is our privilege to help you protect what is important to you and your family. Stop in to say Hi sometime."
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Brooks Monaghan

January 23, 2026

5  out of  5
rating by Brooks Monaghan
"Brady Whitworth is a rockstar! Goes above and beyond to help in everyway possible. You will not find better customer service. Thank you Trey Helton!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Trey Helton’s Team! We deeply appreciate your kind words here in Murfreesboro . "
Profile photo of Ryan Chavez

Ryan Chavez

December 4, 2025

5  out of  5
rating by Ryan Chavez
"Jessica and the team here are awesome! So friendly and knowledgeable. If you’re looking to shop insurance I would definitely recommend them!"
We responded:
"We appreciate you taking the time to leave your kind words, Ryan. Thank you for choosing us to help you with your insurance needs!"
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Jonathan Sims

August 28, 2025

5  out of  5
rating by Jonathan Sims
"Great service. Great price!"
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Michael Urso

August 18, 2025

5  out of  5
rating by Michael Urso
"We have been with Trey and his team for almost 10 years. Cindy is very knowledable and quick to respond. They truly go above and beyond. Highly reccomend State Farm"
We responded:
"Thank you, Michael! We appreciate your kind words and recommendation. It is important to us that you have the coverages you need at the best price possible. It is always a pleasure to work with you on your insurance needs. "
Profile photo of Kevin Lopez

Kevin Lopez

June 27, 2025

5  out of  5
rating by Kevin Lopez
"Les recomiendo a Jacob Menéndez, es muy bueno en su área y además de eso es
bilingüe,maneja muy bien el español e ingles"
We responded:
"Kevin, gracias por tus amables palabras. Es un gran placer poder trabajar con usted, señor."