State Farm® Insurance Agent Trey Helton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alan Albert
August 29, 2024
5
out of
5
rating by Alan Albert
"Just finished a review of our coverage. Cindy was great to work with and really provided a personal touch!"
We responded:
"Alan, thank you for the review! Your feedback is much appreciated and helps us to improve. It was a pleasure talking with you and Geri yesterday!"
Robert Allen
August 16, 2024
5
out of
5
rating by Robert Allen
"Trey, Cindy, and the other staff have been great. They are helpful and professional. Always working for the client. Definitely recommend them for your insurance needs."
We responded:
"Robert, thank you so much for your 5-star rating. Customer satisfaction is what drives us, and we hope you always have an outstanding experience when it comes to our agency. We appreciate that you took time to share your review!"
Lisa Chittavong (Iconic Ponkie)
August 6, 2024
5
out of
5
rating by Lisa Chittavong (Iconic Ponkie)
"The Trey Helton office has the nicest and most professional staff."
We responded:
"Lisa, you are a pleasure to work with, and we are very thankful for your positive review! "
Jeremy Napper
June 25, 2024
5
out of
5
rating by Jeremy Napper
"Fantastic group! We've had nothing but excellent service from everyone there. Cindy Mcguire was especially helpful with our claim process a.d went above and beyond our expectations. Highly recommend Trey and his staff!"
We responded:
"Hi, Jeremy! We are pleased to know that you have had excellent service and that you shared this experience with us. Our team is committed to being as helpful as possible to our customers. You are a valued customer to our office, and we are thankful for you."
Eloisa Guynn
June 18, 2024
5
out of
5
rating by Eloisa Guynn
"Everybody at this office is AMAZING and incredibly helpful. Jazmin did an amazing job explaining all the different options. Have been with them for years!"
We responded:
"Eloisa, it is very kind of you to take the time to leave us this amazing review! It is important to us that our customers understand the coverages they are buying and that their coverages suit their needs. Thank you so much for allowing us to help you and for letting us know that you are pleased!"
Lisa Martin
May 24, 2024
5
out of
5
rating by Lisa Martin
"I have thoroughly enjoyed working with Trey, Jazmin and his staff while changing my insurance to State Farm. I did not feel rushed as I compared different companies (and I really liked that). The entire transaction went smoothly."
We responded:
"That is exactly what we like to hear, Lisa! Thank you for this review, and thank you for being our customer. We appreciate you! "
Maureen Hickson
May 24, 2024
5
out of
5
rating by Maureen Hickson
"We were looking to change insurance carriers for our home and auto insurance. We worked with Jazmin Prater and we couldn’t be more pleased with the personalized service. Jazmin went out of her way to accommodate our busy schedules! Her service was excellent! I wouldn’t hesitate to recommend her for all your insurance needs, top notch!"
We responded:
"Maureen, we are happy to be able to help you with your insurance needs, and we appreciate that you have taken the time to write such a wonderful review. Please know that we are happy to help when you need it! "
Michael Chavalas
May 1, 2024
5
out of
5
rating by Michael Chavalas
"Long story short, I needed to rent a hearse on short notice and it required some insurance paperwork. Jazmin was so incredibly helpful to accommodate this strange request. She went above and beyond to take care of my needs right away. I have always loved working with the people at Trey Helton's office."
We responded:
"Michael, we are so happy that we were able to help you out, even with a short timeline and an unusual request! We appreciate your faith in us and will always work hard to make sure you are getting the coverages you need. Thank you!"
Terri Bates
April 29, 2024
5
out of
5
rating by Terri Bates
"I have been a State Farm customer for over 10 years, and I cannot say enough about Brady Whitworth! He's very knowledgeable about ALL of our policies, makes helpful suggestions to meet our individual needs, and he's always prompt to answer all of the many questions I have. There is no doubt that he really cares about his clients. Thank you for always going the extra mile BRADY!!!"
We responded:
"It is always rewarding to get such high praise from one of our long-time customers, like yourself, Terri! Thank you for taking the time to share your thoughts! "
Gabrielle Nicole
April 3, 2024
5
out of
5
rating by Gabrielle Nicole
"Quick and fast service. Jazmin was able to give me my quote in just a few minutes! Got my quote the next day, never seen such amazing customer service. Highly recommend."
We responded:
"Gabrielle, thank you for your feedback! Providing you with remarkable customer service is important to us, and we are happy that you feel the way you do!"
Marco jaimes hernadez
March 27, 2024
5
out of
5
rating by Marco jaimes hernadez
"Gracias jazmin por tu amable tensión me dejó muy claro lo del seguro conseguí lo que buscaba de verdad 100% fiable y atenta a lo que uno busca muchas gracias por tu servicio"
We responded:
"Marcos, Muchas gracias por su comentario. Siempre es un gusto trabajar con personas como usted. Aquí estamos para servirle en lo que necesite. ¡Bienvenido a la familia de State Farm! "
Ruby
March 19, 2024
5
out of
5
rating by Ruby
"Great team"
We responded:
"Ruby, we are really grateful and appreciate you taking the time to share your rating with us! Our team is very dedicated to providing excellent service, and we are happy that you noticed."
Philip Aluise
March 9, 2024
5
out of
5
rating by Philip Aluise
"Very accommodating, Trey and his staff are a class act, that's why they handle all my insurance needs!"
We responded:
"Philip, we are grateful for your positive review, and are happy that we are here to serve your insurance needs! Call or come by any time. "
Ryin Overton
March 8, 2024
5
out of
5
rating by Ryin Overton
"Jazmin contacted me after getting a quote online and made getting the my auto policy Simple. She answered any questions I had and I’m confident should I need anything else she’ll have the answers."
We responded:
"Ryin, thank you for supporting us with your review! We welcome you to the agency, and look forward to taking care of your insurance needs!"
Scott Hardie
February 29, 2024
5
out of
5
rating by Scott Hardie
"I have been a State Farm customer for 40 years and for the last 18 Trey has been my agent. He and his staff have always provided outstanding customer service, and they have demonstrated a professional compassion and sense of fairness which has helped us get through some difficult times. I most strongly recommend Trey for all your insurance needs."
We responded:
"Scott, it is a great feeling to hear that your experience reflects our intentions of serving our customers in a professional and caring manner. It was very kind of you to take the time to leave us a review, and we appreciate it so much! Good luck in your upcoming move, and please know that we will be here for you if there is anything we can help you with."
Jalima Varela
February 28, 2024
5
out of
5
rating by Jalima Varela
"Excelente servicio y atención que me brindó la amable agente JAZMIN se las recomiendo 100%"
We responded:
"¡Muchas gracias!, Jalima. Fue un placer ayudarle y quiero que sepa que aquí estamos para lo que necesite. Siempre es un placer ayudar a nuestros clientes. "
mae taylor
February 23, 2024
5
out of
5
rating by mae taylor
"Great customer service! If you are in need of any type of insurance give them a call! You will be glad you did!!"
We responded:
"Mae, it is extra special to get a great review from a long-time customer such as yourself! Thank you so much for taking your time to do this. We look forward to providing you excellent service for a long time to come!"
Steve Shore Olson
February 22, 2024
5
out of
5
rating by Steve Shore Olson
"Jazmin in the office was an amazing help at setting me up with new insurance with State Farm. Excellent service!!!"
We responded:
"Welcome, Steve! We are so happy to have you here with us, and happy that your service was excellent! Thank you for taking time to leave us this great review! Looking forward to taking care of your insurance needs, for sure."
Evan Myers
January 18, 2024
5
out of
5
rating by Evan Myers
"Very helpful and nice, but most importantly extremely timely with responses, highly recommend using Trey"
We responded:
"Welcome to Murfreesboro, Evan! You have been such a pleasure to work with. Please don't hesitate to call if there is anything we can help you with!"
Bernice Batt
January 9, 2024
5
out of
5
rating by Bernice Batt
"I've been a State Farm customer for almost 15 years, and Brady Whitworth is by far the best agent I've ever worked with! He's knowledgeable about all of our policies, makes helpful suggestions to cater to our individual needs and goals, and he's always prompt to answer any questions I have (and I ask a LOT of questions). You can tell he really cares about his clients. Thanks for being awesome, Brady!"
We responded:
"Hi Bernice. You are so right, Brady is a wonderful agent! Thank you so much for sharing your experience! "
Abigail Ramos
January 8, 2024
5
out of
5
rating by Abigail Ramos
"es mejor lugar para buscar una aseguranza Jazmin es una persona encantadora es mi primera ves agarrando una aseguranza por mi propia cuenta y había ido a otros lugares para cotizar precios pero solo me hablaban de dinero y nunca me explicaban realmente lo que iba a cubrir pero jasmin me explico todo detalle por detalle realmente creo que deberían ir con ella aparte de que en los siguientes días estuvo muy al pendiente si yo no tenía otra duda y que si quería preguntar algo que solo le llamara. Jazmin es la mejor agente para seguros que e conocido"
We responded:
"Abigail, we agree with you that Jazmin is fantastic! Thank you for taking the time to leave us this great review. It is important to us that our customers are able to get answers to their questions, and we are thrilled that you feel that you did."
Leah Armstrong
January 4, 2024
5
out of
5
rating by Leah Armstrong
"We are so thankful & blown away by the customer service with SF. They helped us with a claim for flooding in our rental last year & are still offering great service a year out to help us. We have been with Trey & his staff for 8 years & we are grateful & very pleased with the care we always get! Most recently Jazmin was a huge help to me! Excellent customer care & service! Highly recommend SF and the Trey Helton team!"
We responded:
"Thank you, Leah! We can't stress how important it is to us to know that you feel taken care of. We appreciate that you took the time to give us this fantastic review. "
James Black
December 31, 2023
5
out of
5
rating by James Black
"Trey Helton’s office had been very responsive and we are incredibly happy with them."
We responded:
"Thank you, James, for this 5-star review. We are all thrilled that you have had a good experience with us. We are very appreciative!"
Brian Randolph
December 1, 2023
5
out of
5
rating by Brian Randolph
"Jazmin crushed it! After being told no for a policy by several other carriers due to a unique vehicle and new driver, she went the extra mile to make it happen. Excellent communication as well."
We responded:
"Brian, thank you for the 5-star review! It is great to know that Jazmin was able to help you out. "
Melissa Davis
November 16, 2023
5
out of
5
rating by Melissa Davis
"They have been out agent for many years. Always great service and so warm and welcoming."
We responded:
"Thank you, Melissa! It is always good to hear this kind of recommendation from clients who have been with us a long time. We value your business and hope you continue to feel well taken care of by our staff."